1. Introduction

Welcome to Swift Care ("we," "our," or "us"). By using our website and services, you agree to these Terms & Conditions. Please read them carefully before booking our services.

2. Service Provided

Swift Care offers personalized caregiving services, including:
✔️ Daily assistance and personal care
✔️ Overnight support
✔️ Specialized recovery and disability care
✔️ Errand services

All services are subject to availability and assessment of individual needs.

3. Booking & Payments

✔️ All bookings must be scheduled in advance.

✔️ Payments must be made before or at the time of service, based on the agreed plan.

✔️ Cancellations or rescheduling require at least [X] hours/days notice to avoid penalties.

4. Client Responsibilities

Clients and their families must:

✔️ Provide accurate health and personal details relevant to care.
✔️ Ensure a safe environment for caregiving.
✔️ Notify us of any service adjustments in advance.

5. Liability Disclaimer

✔️ Swift Care provides non-medical caregiving services and does not offer medical diagnoses, treatments, or emergency medical care.

✔️ In case of emergencies, Swift Care will contact appropriate emergency services but is not liable for medical outcomes.

6. Privacy & Data Protection

All personal data shared with us is handled per our Privacy Policy and in compliance with GDPR and Dutch data protection laws.

7. Modifications to Services & Terms

We reserve the right to update service offerings, pricing, and terms at any time. Significant changes will be communicated to clients.

8. Governing Law & Dispute Resolution

These Terms & Conditions are governed by Dutch law. Any disputes will be handled in the courts of Amsterdam, Netherlands.

9. Contact Information

For questions about this Privacy Policy or to exercise your rights, contact:
📧 amy.finneran@swiftcare.nl